Lorraine Aguilar teaches empathy-based practices to technical leaders, coaches, consultants and other change agents who want to balance the muscle of intellect with the wisdom of the heart and the love of humanity. Her internationally-recognized trainings are game-based, experiential and designed for sustainable behavior and culture change.

As CEO of Working Harmony, Lorraine has trained senior leadership teams at Salesforce.com, Nissan, the United Nations, the Federal Reserve Bank of New York and other organizations whose success depends on effective collaboration and innovation for the greater good.

Lorraine speaks regularly to international business leaders on how to influence and engage people using Nonviolent Communication (NVC), an empathy-based communications framework that connects people across differences. A certified trainer in NVC and former engineer and corporate manager, Lorraine is internationally recognized for her development of NVC-based programs and tools that create a more inclusive, collaborative and innovative workplace.